Neighbourhood News Desk/Vidhi Singh: Jet Airways was directed to pay Rs 50000 to one of its passenger after a button is found in the lunch served to him, by the local customer court.
Hemant Desai, a passenger, who was travelling from Delhi to Ahmedabad in business class of the airline on August 6, 2014.While he was having lunch which was served to him in flight, he found a button in his garlic bread to which he raised the issue with the crew. The company tried to settle the issue, but failed. Later on the passenger sued the company for 3 Lakhs.
Desai substantiated his complaint with an affidavit by a Member of Parliament, Parimal Nathwani, who was travelling on the same flight.