Neighbourhood Technology Desk/Avi Arya: Facebook Inc. scans the links and images that people send each other on Facebook Messenger, and reads chats when they’re flagged to moderators, making sure the content abides by the company’s rules. If it doesn’t, it gets blocked or taken down. Company confirmed the practice after an interview published earlier this week with Chief Executive Officer Mark Zuckerberg raised questions about Messenger’s practices and privacy. Zuckerberg told Vox’s Ezra Klein a story about receiving a phone call related to ethnic cleansing in Myanmar. Facebook had detected people trying to send sensational messages through the Messenger app.
Facebook is now on the defensive after revelations that private information from about 50 million users wound up in the hands of political ad-data firm Cambridge Analytica without their consent. Zuckerberg has agreed to testify before the House next week and is holding a conference call on Wednesday afternoon to discuss changes to Facebook privacy policies. The company is also working to make its privacy policies clearer, but still ends up with gaps between what it says users have agreed to, and what users think they actually agreed to.